Home > FAQ

FAQ

1.Manufacturer or trading company? Where is the company located?
We are both Manufacturer and trading company. We are located in Yangzhou, Jiangsu, China.

2.How long has aventiksports been involved in the market?
The team was established in 2001. The brand Aventiksports was registered in 2016. We have been engaged in the fishing industry for over 20 years.

3.Where are the main markets?
Aventiksports's business covers almost the whole world and our largest market is the United States.

4.Do you have your warehouse?
Of course, we have multiple warehouses and a complete warehousing and logistics system.

5.Product after-sales service scope and service period
Products from Aventiksports have a 25-year warranty and lifetime after-sales service. If you have any warranty or after-sales needs, please send an email to [email protected]. For more details, please read "Warranty Policy" section on the website.

6.What types of fishing gear does Aventiksports offer?
Aventiksports specializes in offering a wide range of fishing gear including fly fishing rods, reels, lines, accessories, and apparel. Our product range caters to both beginners and seasoned anglers looking to enhance their fishing experience.

7.What is your return policy?
Aventiksports offers a customer-friendly return policy. If you are not satisfied with your purchase, items can be returned within a specified period for a refund or exchange, provided they are in their original condition. Please refer to our website for detailed return policy information.

8.What shipping options are available, and how long does it take?
Aventiksports offers standard shipping (25-30 days delivered) and fast shipping( 7-10 days delivered). For more details, please read "Shipping & Tracking" section on the website.

9.How can I track my order?
To track your order from Aventiksports, you would typically need to use the tracking number provided to you at the time of purchase or in the shipping confirmation email. If you can't find your tracking number, please contact the team via [email protected]. For more details, please read "Shipping & Tracking" section on the website.

10.Are there any promotions or discounts available?
We frequently offer promotions, discounts, and special deals to our customers. The best way to stay informed about our latest offers is to subscribe to our newsletter and follow us on social media. Search "Aventik" on facebook and instagram to notice the latest discounts.