Shipping & Tracking

Shipping

Please allow 1-3 business days to process your order. Shipping confirmation will be sent to your email once your order has shipped. Tracking is typically 3-5 days after shipping.

You may receive separate shipments under some circumstances. Most products ship directly from our warehouse but some heavier products are fulfilled through Amazon.

Shipping methods:

1) Standard Shipping: 9-15 days

Free standard shipping for all US, AND CANADA orders
All orders between $0.00-$58.99: will have a $3.99 postage fee

2) Express Shipping: 4-7 days

Free express shipping for orders over $360
Orders between $0.00-$89.99: will have a $25.00 postage fee


Please note: Receiving Time=Processing Time+Shipping Time

Track your orders by using the websites below:

EMS, ePacket, Special Line-YW, tracking website: https://www.17track.net/en/

USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input

FedEx tracking website: https://www.fedex.com/apps/fedextrack/?tracknumbers


Tracking FAQs:

1. Why can’t I track my parcel?
Please confirm whether you are entering the correct tracking number and choose the right carrier website. If all information is correct, please email us for assistance at [email protected]

2. Everything is right, why can't I find information about my parcel?
Tracking is typically available 3-5 days after shipping.

3. What should I do if I do not receive the parcel?
If you have not received your parcel after 30 days since shipping notification, please write us for assistance at [email protected] We will be happy to assist you in locating your parcel.